Help - Sky Bet - betting rules, how to guides and other help. Please select a category to find the best way to contact us. Screen Reader users press Enter to. How To Contact Us. Please select a category to find the best way to contact us. Contact Us. I've forgotten my User ID or PIN, what do I do? If you've forgotten your details, click here to retrieve them. [Back to Top]. How do I open an account?. How do I set a deposit limit, cool off period or stop betting completely? These can be found using the left-hand menu, Sky Bet icon on mobile, or the various links across the main page. View our help and support update on Twitter. We also work with a number of independent charitable organisations who can offer help or answer any questions you may. If you've forgotten your details, click here to retrieve. Your deposit limit restricts the amount you can deposit into your account in the set time period.